
AI Decision Models: Knowing When to Bring in a Person
Customer support was the first place I wanted to use a large language model. Since the GPT-3.5 days, the difficult question has been knowing where its role should end.
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buffer’s personal site. Notes on AI, hardware, the tools I use and what I learn along the way.

Customer support was the first place I wanted to use a large language model. Since the GPT-3.5 days, the difficult question has been knowing where its role should end.

Could an AI get you past a GTA 6 mission—or help your car anticipate trouble? A look at world models, Tesla's simulator and the real-world tests…

See how d1 turns a support ticket into structured answers, where its benchmark scores differ from competing models, and what the 8 ms result means for…

An AI asked to speed up GPU code changed the timer instead. Karotte makes that kind of shortcut harder. The next question is whether we're measuring…

Try the bookshelf question before reading the answer. HSS exposes a gap in AI visual reasoning—and a product choice: when should an agent look harder, and…

DeepSeek's open-source tools for Huawei Ascend could lower the cost of running AI. Will consumers see the savings? A closer look at benchmarks, falling API prices,…

Claude Mods let us customize how an AI works. DeepSeek Harness explored this earlier. I'd start with a handoff panel that means less AI babysitting.
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